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We are not responsible for any items misplaced by USPS or if the wrong address was submitted into our system. We will try our very best to get all products shipped to you. Please allow 3-10 business days to receive your item. Shipment time is based on geographic location and the amount of orders received. 

Processing time - 3 - 5 Business Days

Shipping Time - 5  - 10 Business Days


Unfortunately, if a customer changed their mind about their purchase, and/or if they’re dissatisfied with a product. For reassurance of our customers to buy with confidence, our returns and refunds policy goes as followed:

Thank You for your purchase! We hope that you are satisfied with your purchase. However, if you are not completely satisfied with your purchase for any reason, Unfortunately, Mueni Hair does not offer any kind of return or refund. 

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